The practice management system holds the matter. IQON holds the client relationship.
A legal firm's core systems are built around matters, documents, time and billing. IQON sits around the client relationship, coordinating onboarding, ownership, KYC, approvals, monitoring and evidence across the life of that relationship.
When an existing client opens a new matter, the firm starts from a current view of the client rather than rebuilding the compliance picture from scratch.